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Delivery: Free. (Subject to terms and conditions)


There is no delivery charge to Mainland England and Wales.  For deliveries to Scotland, Scottish Highlands, Scottish Islands and  Northern Ireland please email contact@decur.co.uk  or call 0330 22 33 800.

We try to deliver most items within 15 working days however, please allow up  to 30 working days for delivery. Please note this can exclude custom / bespoke orders as bespoke items can take longer to produce. 


Once your order is ready for dispatch the tracking details are sent the day prior to delivery.  We use a 24-hour delivery service, for our medium to large sized items that can be delivered via a one-man delivery service.


Please note:


Sofas
(excluding upholstered chaise lounges) have a 10 - 12 week delivery time.  Please note this can exclude custom / bespoke orders as bespoke items can take longer to produce.


Upholstered Beds
(excluding upholstered divan beds) have a 10 - 12 week delivery time.  Please note this can exclude custom / bespoke orders  as bespoke items can take longer to produce. 

 

All ITEMS EXCLUDING SOFAS, DIVAN BEDS

(For sofas and divan beds see their respective sections)

  • If your items shortest dimension is 80CM or less it will use the Express 48 delivery.
  • If your items shortest dimension is over 80CM, it will use the Express 48 Large delivery service.See the advert details to see which delivery service your product will be shipped on.
  • Some remote postcodes may take longer to deliver. These postcodes are listed under the appropriate zone, see below for further information.
  • Also we are unable to deliver to certain remote postcodes with the Express 48 Delivery Large, see below for any exclusions.

 

Delivery Zones

Our delivery service operates in the following zones. Certain exceptions do apply, so please check below for details.

 

Zone 1 England, Wales, parts of Scotland excluding the highlands and islands.

Zone 1 Express 48 details.

Zone 1 Express 48 Large details.

 

Zone 2 - Highlands and Islands of Scotland.

Zone 2 Express 48 details.

Zone 2 Express 48 Large details.

 

Zone 3 - Northern Ireland, Isle of Man & Isles of Scilly

Zone 3 Express 48 details.

Zone 3 Express 48 Large details.

 

 

 

 

 

Zone 1 England, Wales, parts of Scotland excluding the highlands and islands.

 

Zone 1 Express 48 Exceptions (Items whose longest dimension is 150cm or less).

The following postcodes may take an additional working day for delivery.

AB30-31

AB33-38

AB41 6-8

AB41-43

AB43 6-8

AB44-45

AB51-56 & 63

DD8-10

FK8 3

FK17-21

PH10-11

PH13-14

TD15 1

TD15 2

 

Zone 1 Express 48 Large Exceptions (Items whose longest dimension is over 150cm)

The following list contains postcodes which may either take an additional working day for delivery or which we are unable to deliver to with the Express 48 Large Service.

AB30-31, AB33-38, AB41-45, AB51-56, AB63 Service not currently available

DD10 Service not currently available

DD8-9 May take additional working day

DG1-9 Service not currently available

FK1 , FK15-21 Service not currently available

FK8 3 May take additional working day

G63.0 and G63.9 Service not currently available

KA19.8 Service not currently available

LD1.5, LD1.6, LD2.3, LD3.0, LD3.8, LD3.9, LD4.4, LD5.4, LD6.5, LD30.4, LD30.5 Service not currently available

PH10-11, PH13-14 May take additional working day

PO30.1,2,3, PO31.7, PO31.8, PO32.6, PO33.1,2,3,4, PO34.5, PO35.5 Service not currently available

PO36.0, PO36.8, PO36.9, PO37.6, PO37.7, PO38.1,2,3, PO39.1, PO40.9, PO41 Service not currently available

SY23.1-5, SY24.5, SY25.6 Service not currently available

TD (All) Service not currently available

 

Zone 2 - Highlands and Islands of Scotland

 

Zone 2 Express 48 Exceptions (Items whose longest dimension is 150cm or less)

The following postcodes may take an additional working day for delivery.

HS1-9* May take additional 2 days

IV1-3 May take additional day

IV4-36, 40 & 52-54 May take additional day

IV41-49, 51 & 55-56 May take additional day

KA27* May take additional day

KA28* May take additional day

KW1-3 & 5-14 May take additional day

KW15* May take additional day

KW16-17* May take additional 2 days

PA20-49 & 62-77* May take additional day

PA60 May take additional day

PA61 May take additional day

PA78 May take additional day

PH17- 26 May take additional day

PH30 -41 May take additional day

PH42 May take additional day

PH43 May take additional day

PH44 May take additional day

PH49-50 May take additional day

ZE1* May take additional day

ZE2-3* May take additional 2 days

 

Zone 2 Express 48 Large Exceptions (Items whose longest dimension is over 150cm)

The following list contains postcodes which may either take an additional working day for delivery or which we are unable to deliver to with the Express 48 Large Service.

B30-31, AB33-38, AB41-45, AB51-56, AB63 Service not currently available

DD10 Service not currently available

DD8-9 May take additional day

DG1-9 Service not currently available

FK1 , FK15-21 Service not currently available

FK8 3 May take additional day

G63.0 and G63.9 Service not currently available

KA19.8 Service not currently available

LD1.5, LD1.6, LD2.3, LD3.0, LD3.8, LD3.9, LD4.4, LD5.4, LD6.5, LD30.4, LD30.5 Service not currently available

PH10-11, PH13-14 May take additional day

PO30.1,2,3, PO31.7, PO31.8, PO32.6, PO33.1,2,3,4, PO34.5, PO35.5 Service not currently available

PO36.0, PO36.8, PO36.9, PO37.6, PO37.7, PO38.1,2,3, PO39.1, PO40.9, PO41 Service not currently available

SY23.1-5, SY24.5, SY25.6 Service not currently available

TD (All) Service not currently available

 

Zone 3 - Northern Ireland, Isle of Man & Isles of Scilly

 

Zone 3 Express 48 Exceptions (Items whose longest dimension is 150cm or less)

The following postcodes may take an additional working day for delivery.

TR21-25 May take additional day

 

Zone 3 Express 48 Large Exceptions (Items whose longest dimension is over 150cm)

The following list contains postcodes which may either take an additional working day for delivery or which we are unable to deliver to with the Express 48 Large Service.

BT74 Service not currently available

BT92-94 Service not currently available

TR21-25 Service not currently available

 

 

 

Divan beds and sofa delivery

2 MAN DELIVERY – Delivered on a Premier 2 Man Service

 

Divan Beds:

  • FAST DELIVERY – Delivery to your Home within 7 Working Days on most divan sets, however some divans sets can take up to 14 - 28 days.
  • Please see individual products for specific delivery information.
  • Delivered within 20 mile radius of Birmingham FREE
  • Delivery Charge
    •  The is no delivery charge to Mainland England and Wales.  For deliveries to Scotland, Scottish Highlands, Scottish Islands and  Northern Ireland please emailcontact@decur.co.uk 

 .

Sofas:

  • Most sofas are UK made and can take up to 6 weeks for delivery, however there is a 12 week delivery period for certain models made abroad.
  • Please see individual products for lead times.
  • Delivery within 20 mile radius of Birmingham FREE
  • Delivery charge
    • England and Wales Free £0.00

    • Scotland (excluding highlands) Scottish Higlands, Scottish Islands
    • Please email contact@decur.co.uk or call 0121 553 5347

 

Exclusions / Additional Charges:
An additional surcharge applies to some areas average cost will be £40 to certain Highlands please call before you purchase.

Some areas are restricted and our carriers can only provide a pallet kerbside delivery, again we try to avoid this at all time and will contact you before so you can decide if this is suitable.

Please note restrictions apply to the extremities of Scotland. If you are in postcodes AB, DD, DG, FK, G, HS, IV, KA, PA, PH, KW and ZE you should contact us before placing the order to get a quote for delivery. We can deliver to Northern Ireland or any islands off the UK. Please contact us for a quote. 

Delivery into your room:

All goods are delivered by a two man team and will be delivered into the room of your choice provided there is suitable access. As we are not insured whilst on your property we regret we can only deliver to the ground floor of the premises. In the event of restricted access the delivery team will leave the goods at the nearest convenient point.

 

Checking your furniture:

All items are well packaged for delivery and damage is rare, in most cases the driver will have time to wait whilst you unpack and check your items, if not you have 24 hours from point of delivery to inform us of any damage.

 

Damaged Boxes:

If you notice that a box is damaged on delivery please note this on the delivery paper work and also take a picture of the damage in case of damage to the furniture inside. Please report any damage to us via email contact@decur.co.uk and include photos so we can deal with it as quickly as possible.

 

Vehicle Access:

Please ensure there is good access for the delivery vehicle, consider that most goods will arrive in a 7.5 ton van, if you are aware of any likely problems please make us aware before delivery so that we can inform our carriers to discuss. Failed Delivery due to poor access will be chargeable at a minimum of £44.95 and will need to be paid before delivery is rescheduled.

 

 

Non-delivery:

Because of the speed of our carriers service once a delivery has been scheduled it cannot be cancelled, if you are unavailable when delivery is attempted this will result in a failed delivery. Failed Delivery will be chargeable at a minimum of £44.95 and will need to be paid before delivery is rescheduled. This is very unlikely as all 2 man deliveries are pre-booked.